The Guardian

Ovo Energy to pay £8.9m after sending inaccurate bills

The Guardian

Supplier criticised by Ofgem over problems that affected more than 500,000 customers

Ovo Energy is to pay £8.9m after the energy watchdog uncovered a series of issues including misbilling more than 500,000 customers for three years.

Ofgem heavily criticised Ovo, which recently became the UK’s second largest energy supplier after completing a £500m takeover of SSE’s energy supply arm, saying the company knowingly ignored the problems while it focused on the expansion of its business.

Continue reading… January 29, 2020 at 04:42PM Mark Sweney

Leave a Reply

Your email address will not be published. Required fields are marked *